December 2013

F. B. Andersen Group is delighted to share that our team has successfully received ISO 9001:2008 Registration. This is an international standard addressing quality management with the guiding principle of applying best practices at every stage of our business to meet the client specifications and ensure they are satisfied each and every time.

“For F. B. Andersen Group, this registration shows our ongoing commitment to delivering consistent and repeatable quality services to our clients,” commented Fred Andersen, the Managing Director of The F. B. Andersen Group. “This is a significant milestone and allows us to further demonstrate our commitment to quality and customer satisfaction that we have shown clients for more than 30 years.”

Divided into 20 specific elements, deliberate and organized, ISO 9000 provides a foundation for basic quality management and continuous improvement practices.

Client benefits include:
• Improved quality and service
• Increased customer satisfaction
• Consistent methodology and approach to project delivery
• Consistent client communication
• Commitment to quality through continuous improvement

For more information, please contact:

Fred B. Andersen, CMC

The F. B. Andersen Group
403.302.8405